terms & conditions
All sales are final. No refunds, exchanges or returns.
We are not responsible for any lost or stolen mail.
Tracking is provided with any order containing clothing.
Tracking is not provided with decal only orders.
Please verify your shipping information before completing your order.
If there is a problem with your shipping information, please contact us via the contact form or email firstname.lastname@example.org
Responses may take up to 24 hours.
If your order is lost or stolen please contact your local post office.
CLOTHING & STICKER PRODUCTION & SHIPPING
Depending on our traffic, clothing and decals can take up to 3 weeks for production. Orders ship out shortly after production if not the same day. It is possible that you may receive your order shortly after placing it but give us a 3 week window in the case that we are backed up or dealing with previous pre-orders.
If the items ordered are in stock and it's not set to pre-order, your order should ship out within 1-3 days.
All clothing will have tracking provided. The minute your order is shipped out, our automated system will send you an alert via email that your order is on it's way.
We are working to shorten our production and shipping time but as of now, Lewd Complex is a very small team dealing with more traffic than we could have ever imagined. In the future we plan on expanding our team and implementing ways to get your orders to you faster.
We are very thankful and appreciate the support! We hope you will continue to shop with us!
Thank you for your patience.
~ Lewd Complex